Open a Product Repair Ticket

Do you have a printer, copier, 3D printer, projector or another imaging product that needs to be repaired? Send in the following request and one of our expert technicians will advise you on the most cost-effective diagnosis method and discuss the next steps to complete the necessary electrical or hardware repair needed for your product.

˯ Open Ticket

Expert Product Repair

Serialized Tracking

Serialized Tracking

Your product, and its parts, will never lose visibility during the repair cycle. Our proprietary tracking software means your product will be returned properly repaired in a timely manner.

Manufacturer Trained Technicians

Manufacturer Trained Technicians

Your product will be repaired by a staff of engineers & trained technicians who know your brand and model in and out. So, you can trust them to care for it as well as you would.

We Have the Parts

We Have the Parts

Because we are also one of the largest dedicated parts suppliers, we usually have the part you need in-stock. This means repairs take less time and cost less money.

Product Repair Request


The information provided through email communications (Emails) or phone support (Phone) for the product repair is filled out for National Depot Repair (The Provider) and is to the best of your knowledge (The Client), correct. Individuals or companies mentioned within the Emails or Phone are aware of their involvement in packaging, shipping, financial responsibilities, inspection after shipping, and/or engaging with this repair. Any information that is misrepresented is the sole responsibility of The Client. Confidentiality between The Client and The Provider will be held within a separate NDA agreement if required. The Provider has the right to refuse product(s) that do not meet safety standards prior to or during the repair. The Client is solely responsible for paying The Provider prior to return shipment to The Client. If the invoice exceeds $500USD, an ACH or check are required prior to return shipment. If the invoice is below $500USD PayPal or Credit Card will be accepted. The Provider warrants against defects in workmanship for the services rendered for ninety (90) days after shipping repaired product.

The Provider, will in good faith, try to resolve any issues after return shipping. The Client is responsible for inspecting the product after return shipping. If any damages are present, The Client will be required to work with the shipper to resolve the issue. The Client waives The Provider for any wrong doing due to shipper mishandling during the return process and will not hold The Provider responsible.

By completing the New Customer Information Form and/or verbally or electronically approving repairs, through initial work additional hours or parts, you agree 100% to the financial responsibilities of the service rendered by The Provider.