ecoLamp FAQ

What is ecoLamp?
EcoLamp is essentially renewing a projector lamp.  When a projector lamp reaches the end of its life, NDR can replace the bulb on the inside with a new one.  The old bulb is recycled.  The original housing is re-used, ensuring that the lamp is the exact fit for the projector.  By Eco-Lamping a projector lamp both cost and waste are reduced.

How much does it cost to ecoLamp my projector lamp?
EcoLamp pricing varies based upon the make and model of your lamp. Prices ranges from around $75 for some common Epson lamps to as high as $900 for high end Digital Projection or Barco lamps (Xenon projector lamps are quoted on a case by case basis.). To get an exact price quote for your lamp, or to request reseller pricing, please contact us. Return shipping via UPS Ground is FREE in the continental US.

Is the price the same if I buy it out of NDR stock?
The price is the same provided the replaced lamp is returned to NDR (core). Non returned lamps are assessed a Core Return Fee.

What types/ models of projector lamps can be serviced?
There are too many to list! We refurbish projector lamps that use UHP type (both AC and DC) burners. The majority of projectors manufactured for home theater and business use today use a UHP type burner. About 90% of the lamps we receive can be serviced- just call us, email us or simply send the lamp in to NDR and our staff will determine if it can be “ecoLamped”.

How long is an ecoLamp projector lamp covered under the NDR warranty?
All ecoLamp projector lamps are covered for 90 days (extended warranties are available). Our primary goal is complete customer satisfaction. If there is a problem, or if you are not satisfied, please call or e-mail NDR for a return merchandise authorization number. We cannot accept returns without this authorization number. You will never encounter a hassle when trying to return or exchange an item. NDR offers special warranties for educational institutions and Houses of Worship. Please contact us for more information.

Should I expect performance from an ecoLamp projector lamp to be comparable to that of a new projector lamp?
Since we replace the burner with a brand new one, you can expect comparable performance, output and lifetime.

What if I don’t have an old lamp cage to send in for service?
NDR has compiled a sizeable inventory of refurbished projector lamps. You simply return your old lamp to NDR using the supplied packing materials and return label upon lamp replacement. Please call or email NDR to confirm that we have your replacement projector lamp model in stock.

I have projector lamps from projectors we no longer use. Should I throw them out?
You should not throw away old projector lamps! They contain mercury, a toxic metal, and must be properly disposed of or recycled. NDR has initiated a projector lamp recycling program. Simply send in your old projector lamps, and we will recycle them, free of charge. We have also set up a special projector lamp recycling program for educational and government institutions. Remember, federal and local governments require proper disposal and/or recycling of any item that contains mercury. NDR will recycle your projector lamp for free!

How do I get my projector bulb ecoLamped?
It’s simple!  Fill out our Repair or ecoLamp online form. And you will receive shipping instructions.

Do you Eco-Lamp Xenon projectors?
We can ecoLamp some Xenon projectors. Please call or email us for more information.

My bulb exploded, can I still have it ecoLamped?
In most cases- yes! Projector lamps that have exploded (blown) can usually be ecoLamped.